• Contact Us
  • Log in
  • Cart (0)
  • Checkout

Terms of Sale

Refund Policy

Returns

You have 14 days to change your mind and all our purchases are covered by PayPal so there is absolutely no risk in buying from us.

PLEASE NOTE ALL RETURNS MUST BE NOTIFIED BEFOREHAND - Returns without pre-authorisation from us will not be accepted.
You have 14 days to change your mind. Once this period lapses, then we are unable to offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
No refunds will be given if any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
Your purchase is totally protected by
Any purchase made using PayPal now qualifies for SHIPPING ON US by PayPal - don't like the watch, simply claim your shipping back from PayPal


Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 
sales@omologato.co.uk

Sale items 
The sale of these products is final and no refunds are given unless the watch is faulty.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@omologato.co.uk

 

Privacy Policy

We do not store customer credit card details 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Whenever you ship an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

"OMOLOGATO®" and "OMOLOGATO® WATCHES" are a Registered Trade Mark of Omologato Ltd England Registered No. 09680148